This Terms of Use Agreement (this "Agreement") is a legal agreement by and among (i) you (the “Individual”), (ii) the company, entity or organization that you are representing (the “Company,” and together with the Individual, collectively, "You" “Your” or "User") and (iii) the United States Postal Service®, an Independent Establishment of the Executive Branch of the United States Federal Government ("USPS" or "Postal Service"). Each time You use or access the Service, You agree to the terms set forth in this Agreement, as they may be updated from time to time in accordance with these terms.

The Agreement sets forth the terms and conditions for Your use Premium Forwarding Service Local ("Service”), an online interface that allows You to forward mail from Your Post Office Box to a street address. This Agreement is between You and USPS only, and not with any other entity. USPS is solely responsible for the services, content and materials provided through usps.com® and the Service generally. User acknowledges and agrees that User is solely responsible for and shall abide by (i) the terms of this Agreement; (ii) the terms of use and guidelines of all secondary websites, services and devices affiliated with the Service, as applicable, or linked to through the Service; and (iii) all policies, procedures and regulations of the United States Postal Service, which shall include and not be limited to the requirements of the USPS Domestic Mail Manual and the USPS International Mail Manual.

User warrants, represents and agrees that all interactions with and uses of the Service shall be for the sole purpose of facilitating and managing USPS shipping and mailing transactions.

The Company or You agree(s) to use the Service only to forward mail that is owned by and addressed to the Company or You. The Company or You are/is responsible for safeguarding Your account and represents, warrants and covenants to USPS that only employees and agents of the Company or You with authority to use the Service on behalf of the Company or You currently have or will be able obtain access to the Service’s account. Company or you shall monitor the Service’s account and shall immediately notify USPS if any unauthorized user gains access to such account. USPS is entitled to rely on the representations, warranties and covenants set forth in this paragraph and the Company or You shall be fully liable for any direct and indirect damages that arise from or are related to any breach by the Company of any representation, warranty or covenant set forth in this paragraph.

You, or the Individual, by agreeing to this Agreement as a representative of the Company and/or using the Service on behalf of the Company, represents and warrants that he or she is an authorized representative of the Company with the power and authority to bind the Company to the terms of this Agreement and has been authorized by the Company to use the Service to forward the Company’s mail on behalf of the Company. The Individual may use the Service to forward mail that is owned by and addressed to the Company, provided that the Individual has been authorized by the Company to forward such mail in such manner. All other uses of the Service by the Individual are prohibited. If the Individual’s status as an authorized representative of the Company terminates, he or she shall immediately cease using the Service on behalf of the Company. The Individual shall be fully liable for any direct or indirect damages that arise from or are related to the Individual’s breach of any representation, warranty or covenant set forth in this paragraph. THE INDIVIDUAL AGREES TO INDEMNIFY AND HOLD THE POSTAL SERVICE, ITS AFFILIATES, OFFICERS, EMPLOYEES, GOVERNORS AND AGENTS, HARMLESS FROM ANY LOSSES, DAMAGES AND CLAIMS, INCLUDING COSTS AND ATTORNEYS' FEES, ARISING OUT OF OR RELATED TO THE INDIVIDUAL’S BREACH OF ANY TERM, REPRESENTATION, WARRANTY OR COVENANT SET FORTH IN THIS PARAGRAPH.

Modification of These Terms of Use

The Postal Service reserves the right to change the terms, conditions, and notices under which the Service is offered. You may review the most current terms and conditions of use at If You do not agree to, or cannot comply with, the Agreement as amended, You must stop using the Service. You will be deemed to have accepted the Agreement as amended if You continue to use the Service. User acknowledges and agrees that his or her use of the Service, in each instance, is subject to any such changes and that User's use of the Service constitutes acceptance of such changed terms. User agrees to review this Agreement from time to time to ensure compliance with this Agreement.

Description of Service

The Service is an online platform designed for web enabled devices that allows You the option to have USPS gather Your mail addressed to eligible Post Office Boxes (except no fee Group E boxes) within the same servicing postal facility, and dispatch the mail to Your delivery street address. An annual enrollment fee is required, and a PFS-L fee is charged for each container of mail requested and received by You through the Service. The Service is available Monday through Saturday. Email notifications are sent regarding reshipments or when there is no mail available to forward. You must pay an annual enrollment fee to establish the Service. The enrollment fee is refundable only if the request is denied. The annual enrollment and reshipment fees are paid using a credit card for a residential/individual PO Box or a permit linked to the Enterprise Payment System (EPS) account for a commercial PO Box. You are charged for each reshipment container and non-accountable item that does not fit in a container. Service will commence approximately one week after enrollment after a confirmation of eligibility to participate in the Service is performed.

Additional Charges, Quarterly Account Harmonization and Cancellation

You acknowledge that you are purchasing an entire year of the Service with a specified number of containers as well as an annual enrollment fee. The Postal Service shall conduct quarterly reviews of Your deliveries through the Service, and may in these instances, provide invoices for additional fees in the event additional containers above the number You ordered were necessary to complete the forwarding of Your mail. In the event You used less containers due to low volumes, the USPS shall either credit you for future containers or provide a refund for unused containers (see below). You may cancel the Service at any time by contacting the Postal Service at PFS-Local@usps.gov.

Refunds

You may request a refund for unused containers; however, You must maintain a positive pre-paid container count or Your delivery through the Service will be suspended. To request a refund for PFS-L purchased through the Postal Store, please send a request for such refund to PFS-Local@usps.gov.

At a minimum, USPS requests the following information in order to effectuate a refund: the order number; confirmation number; or tracking number(s) for the shipments you wish to have refunded; and the reason for the refund request.

You understand and acknowledge that unless You are determined ineligible for the Service your enrollment fee is not eligible for a refund. In addition, per container fees, unless unused, are ineligible for refunds as well as any refunds for delayed shipments.

If no mail is available to forward, there is no charge. For orders purchased on the Postal Store, The Postal Service will maintain a count of the number of additional containers used, and the number of no mail days. If the number of no mail days exceeds the number of additional containers used, a refund will be issued at the end of the service period. If the number of containers used exceeds what was purchased, You will be contacted and required to provide additional funding in order to continue the Service. For PFS-L purchased through the Business Customer Gateway, charges will be deducted from the permit account as needed, and no charge will be deducted when there is no mail available to forward.

Functionality Not Guaranteed

You understand that the Service may be unavailable unexpectedly as a result of circumstances beyond the Postal Service’s control or may be unavailable for reasons within our control. The Postal Service is not responsible for any damages or losses related to any system errors or interruptions affecting usps.com or the Service and the processing of any transaction related to any Service. Furthermore, You acknowledge that functionality of the Service may be compromised or unavailable based on the configuration of Your system or based on Your operating system, browser version as well as Your hardware or phone. Access to the Service is not guaranteed for every software and hardware configuration, and You agree that the Postal Service shall have no liability for Your inability to access the Service in each instance due to such hardware and software constraints.

Privacy

For over two centuries, the Postal Service has valued Your privacy, and built a brand that customers trust. When using the Service, the information You provide is accessible to the Postal Service, but may also be collected by third parties such as the companies that control the operating systems of the particular application You are using, e.g. browser, mobile device, etc. as well as Your telecommunications provider (not unlike an Internet Service Provider's ability to access data provided by its subscribers). Information collected by any such third party is governed by its terms of service and its privacy policy. Any information provided by You to the Postal Service while utilizing the Application is governed by the USPS privacy policy.

For information about our privacy policy, please visit www.usps.com/privacypolicy.

Intellectual Property - License Grant and Restrictions

This Service provided to You by the USPS is for User's personal or commercial use. User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Service excepting Your right to share information provided through the Service to explain or effectuate a Postal Service transaction (for example, sharing tracking information with a customer). Material provided by the Service is the copyrighted property of the Postal Service. All rights reserved. The intellectual property and images presented through the Service may not under any circumstances be reproduced or used without USPS's prior written permission. Other than the actual information related to a mailed item, You may view and download material from this Service for personal and commercial use solely when the materials clearly state that these materials may be copied and reproduced according to the terms stated on the particular pages where such materials are found; or with the express written permission of the Postal Service. In all other cases, You will need written permission from the Postal Service to reproduce, republish, upload, post, transmit, distribute or publicly display material from this Service.

USPS grants to You a limited, non-exclusive, non-transferable license to access and use the Service for the purpose of shipping or receiving USPS products generally. The information regarding Your item may be used for informational purposes commercially solely to provide information regarding Your item to either a sender or recipient of Your item. USPS also grants to You a non-exclusive, non-transferable license to use the Service on any device that You own or control as permitted by any terms of use set forth by Your device manufacturer, the terms of use of Your device's operating system and/or the terms of use of Your telecommunications provider. Any violation by You of the license provisions contained herein may result in the immediate termination of Your right to use the Service. USPS reserves all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THE SERVICE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

You agree that You will not:

• use the Service or usps.com to reproduce copyrighted materials;

• copy, store, edit, change, prepare any derivative work of or alter in any way any of the information provided through the Service or usps.com except for uses related to Your mailing and purchase of USPS products and services;

• provide Your password, if required by the Service or any Application available on usps.com to any other person;

• translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the Service or any application available on usps.com or any portion of them accessible through the Service or through usps.com;

• circumvent any technology used by the USPS or its licensors to protect content accessible via the Service or found on usps.com;

• rent, lease or sublicense any of the intellectual property provided through the Service or available on usps.com; or

• use the Service or any application available on usps.com in any way that violates the terms of this Agreement.

As between You and USPS, You acknowledge that USPS owns or has a license to all title and copyrights in and to the Service. All title and intellectual property rights in and to the content in the Service is the property of the respective content owner (whether the USPS or a licensor to the USPS) and may be protected by applicable copyright or other intellectual property laws and treaties and subject to use restrictions under such laws or treaties.

The Service and the applications found on usps.com contain the trademarks, service marks, graphics and logos of the USPS and may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to such USPS trademarks or the trademarks of any third party available through the Service.

Updates, Maintenance and Support

USPS may from time to time make available to all users of the Service updates at no cost or subject to additional fees in USPS's sole discretion. "Updates" means any updates, upgrades or error corrections to the Service USPS makes available generally to users of the Service. Notwithstanding anything else contained in this Agreement, USPS will have no obligation to continue producing or releasing new versions of the Service or any updates thereto. USPS is solely responsible for providing any maintenance and support of the Service as specified in this Agreement, or as required under applicable law.

Links to Third-Party Sites and Limitation of Liability

The Service and other websites and services that may be accessible through the Service or on usps.com generally, which also may be operated by the Postal Service, may contain links to websites operated by parties other than the Postal Service. Such links are provided solely for User's convenience. The Postal Service does not control such third-party websites and is not responsible for the contents of such sites. The Postal Service's inclusion, if any, of links to such third-party websites does not imply any endorsement of the material on such sites or any association with their operators. When linking to such third-party websites, the Postal Service follows web-linking and exit page guidelines as set forth in USPS Management Instruction AS-610-2012-3. The Postal Service does not monitor websites linked to by User, and the use of any such links is performed strictly at the User's own risk. IN NO EVENT SHALL THE POSTAL SERVICE BE LIABLE FOR ANY DAMAGES THAT RESULT FROM ACTIVITY OCCURRING ON NON-POSTAL SERVICE WEBSITES WHEN A USER LINKS TO SUCH SITE FROM THE SERVICE OR USPS.COM.

No Unlawful or Prohibited Use

As a condition of Your use of this Service and usps.com generally, You warrant to the Postal Service that You will not use the Service or usps.com for any purpose that is unlawful or prohibited by these Terms of Use.

User agrees that when using the Service or usps.com that User shall not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;

• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless You own or control the rights thereto or have received all necessary consents;

• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the USPS networks or another's computer;

• Advertise or offer to sell any goods or services for any commercial purpose through direct communications utilizing the Service or usps.com;

• Conduct or forward surveys, promotions, sweepstakes, contests, pyramid schemes or chain letters;

• Download any file posted by another user of the Service that User knows, or reasonably should know, cannot be legally distributed in such manner;

• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; or

• Restrict or inhibit any other user from using and enjoying the Service or usps.com generally.

The Postal Service reserves the right to terminate User's access to the Service at any time without notice for any reason whatsoever.

The Postal Service reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Postal Service's sole discretion.

User grants the Postal Service permission to use any information, suggestions, ideas, drawings or concepts communicated through the Service or usps.com for any purpose by You to the Postal Service in any manner that the Postal Service chooses, commercial, public or otherwise, without compensation whatsoever. User agrees and acknowledges that all content found within the Service, whether provided by the Postal Service, third-parties or from User, to the fullest extent permitted by law and under contract, shall be or become the property of the United States Postal Service with no restrictions in use, whether commercial or otherwise.

Liability Disclaimer

The information, software if any, products, and services included through this Service may include inaccuracies or typographical errors. Changes are periodically added to the information provided. The Postal Service and/or its respective suppliers may make improvements and/or changes to this Service, usps.com and accompanying services available through usps.com at any time.

THE MATERIALS AND/OR INFORMATION PROVIDED UTILIZING THE SERVICE AND THE APPLICATIONS ON USPS.COM ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMITTED PURSUANT TO APPLICABLE LAW. THE POSTAL SERVICE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE POSTAL SERVICE DOES NOT WARRANT OR REPRESENT THAT THE INFORMATION IS ACCURATE OR RELIABLE OR THAT, THE MATERIALS AND/OR INFORMATION PROVIDED UTILIZING THE SERVICE OR USPS.COM WILL BE FREE OF ERRORS OR VIRUSES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SERVICE OR USPS.COM, OR WITH ANY OF THESE TERMS OF USE, USER'S SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE OR USPS.COM. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL THE POSTAL SERVICE BE LIABLE FOR DIRECT, SPECIAL, INDIRECT, EXEMPLARY, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OR RELATE TO THE USE OR INABILITY TO USE THE MATERIALS AND/OR INFORMATION PROVIDED UTILIZING THE SERVICE OR USPS.COM EVEN IF THE POSTAL SERVICE HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. FOR THE AVOIDANCE OF DOUBT, IN NO EVENT SHALL THE POSTAL SERVICE BE LIABLE FOR ANY DAMAGES RESULTING FROM USER'S INABILITY TO ACCESS OR USE THE SERVICE OR USPS.COM DUE TO FAILURE OF THE USER'S DEVICE, OPERATING SYSTEM OR USER'S INABILITY TO ACCESS SUFFICIENT BANDWIDTH AND/OR TELECOMMUNICATIONS CONNECTIVITY.

Potential Third-Party Charges or Fees

YOU ACKNOWLEDGE AND AGREE THAT YOUR TELECOMMUNICATIONS CARRIER MAY CHARGE DATA USAGE FEES (INCLUDING ADDITIONAL CHARGES WHEN ROAMING, FOR EMAIL USE AS WELL AS FEES FOR SMS OR TEXT MESSAGING THAT MAY BE USED TO RECEIVE UPDATES RELATED TO THE TRACKING OF MAILABLE ITEMS) TO ACCESS THE SERVICE, AND THAT THE POSTAL SERVICE SHALL NOT BE LIABLE FOR ANY SUCH FEES AS A RESULT OF YOUR USE OF THE APPLICATION OR THE SERVICE. YOU SHOULD CONTACT YOUR WIRELESS OR TELECOMMUNICATIONS PROVIDER FOR COMPLETE PRICING DETAILS.

Indemnification

THE COMPANY AGREES TO INDEMNIFY AND HOLD THE POSTAL SERVICE, ITS AFFILIATES, OFFICERS, EMPLOYEES, GOVERNORS AND AGENTS, HARMLESS, INCLUDING COSTS AND ATTORNEYS' FEES, FROM (I) ANY LOSSES, DAMAGES OR CLAIMS ARISING OUT OF OR RELATED TO THE COMPANY’S BREACH OF ANY TERM, REPRESENTATION, WARRANTY OR COVENANT HEREUNDER; (II) ANY LOSSES, DAMAGES OR CLAIMS ARISING OUT OF OR RELATED TO THE BREACH OF ANY TERM, REPRESENTATION, WARRANTY OR COVENANT HEREUNDER BY ANY EMPLOYEE, AGENT OR REPRESENTATIVE OF THE COMPANY; (III) ANY CLAIM OR DEMAND MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF THE COMPANY’S USE OF THE SERVICE AND USPS.COM OR IN THE EVENT OF YOUR VIOLATION OF THIS AGREEMENT; OR (IV) ANY INFRINGEMENT OF THIRD PARTY RIGHTS BY THE COMPANY WHILE UTILIZING THE SERVICE OR USPS.COM SUCH AS ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY ARISING OUT OF OR RELATED TO ANY PRODUCTS OR SERVICES PURCHASED BY THE COMPANY IN CONNECTION WITH THE SERVICE OR USPS.COM OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR USPS.COM.

Access Restriction and Registration

The Postal Service, in its sole and unreviewable discretion, reserves the right to deny any User access to the Service, the applications or any portion of usps.com without notice. You must register for this Service, and by doing so, You warrant and represent that You have the authority to request the functions performed through the Service. You agree not to use the Service to solicit information regarding any shipments of which You are not either the bona fide recipient or sender. The Postal Service may use a third party identity proofing company during the registration process in order to better ensure Your right to receive information at a specified location or Your right to receive information regarding the delivery of Postal Service products or services. You may be required to provide specific information to prove Your identity during this process. You acknowledge that failure to provide such information may result in the Postal Service’s inability to allow You to access to the Service. You further acknowledge that such actions by the Postal Service do not relieve You from any of Your obligations, representations or warranties hereunder.

General

THIS AGREEMENT IS GOVERNED BY UNITED STATES FEDERAL LAW. USER AGREES THAT ALL DISPUTES AND MATTERS WHATSOEVER ARISING UNDER, IN CONNECTION WITH OR INCIDENT TO THESE TERMS OF USE SHALL BE BROUGHT BY USER IN AND BEFORE A FEDERAL COURT LOCATED IN THE DISTRICT OF COLUMBIA (EXCLUDING RIGHTFUL ACTIONS BROUGHT BEFORE THE UNITED STATES POSTAL SERVICE BOARD OF CONTRACT APPEALS), TO THE EXCLUSION OF THE COURTS OF ANY OTHER STATE OR COUNTRY. USER AGREES TO WAIVE ANY OBJECTIONS AS TO THE LAYING OF PERSONAL JURISDICTION OR VENUE IN SUCH A COURT, AND AS TO ANY PURPORTED INCONVENIENCE OF THE CHOSEN FORUM.

The Postal Service's performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of the Postal Service's right to comply with governmental, court and law enforcement requests or requirements relating to your use of this Service or information provided to or gathered by the Postal Service with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the User and the Postal Service with respect to this Service and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and the Postal Service with respect to this Service. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The Company represents and warrants that it is (i) duly organized or formed, validly existing and, where applicable, in good standing under the laws of its jurisdiction of incorporation or organization, and (ii) has all requisite power and authority to execute, deliver and perform its obligations under this Agreement.

Updated: 1/9/2019